Berriez Casino Privacy Policy

At Berriez Casino, we are deeply committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our platform at berriez.com. We encourage you to read this document carefully so you fully understand how we handle your data and what rights you have as our player.

Berriez Casino is operated by Ganadu Gaming Limited, incorporated under the laws of the British Virgin Islands, registered at PO Box 2283, Columbus Centre, Road Town, Tortola, British Virgin Islands. Otso Operations Limited, registered in Cyprus with company number HE 471265 at Avlonos 1, Maria House, 1075, Nicosia, Cyprus, acts as a facilitating company for Ganadu Gaming Limited. We are licensed and regulated by the Kahnawake Gaming Commission (KGC) under licence number 01003.

Information We Collect

When you register and use our services at Berriez Casino, we may collect the following categories of personal information:

Personal Identification Data

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Government-issued identification documents for verification purposes
• Username and account login credentials used at Berriez Casino login

Financial and Transaction Data

• Payment method details including MiFinity, Skrill, Neteller, and MuchBetter accounts
• Deposit and withdrawal history, including transaction amounts and timestamps
• Details related to bonuses such as your Berriez bonus or Berriez casino bonus activity

Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, games played, and time spent on our platform
• Cookies and similar tracking technologies (see our Cookie section below)
• Mobile browser data when you access our mobile-optimised website

How We Use Your Information

Here at Berriez Casino, we use your personal data for specific, lawful purposes. We do not sell your data to third parties for marketing purposes. Below is how we use the information we collect:

• To create and manage your account and verify your identity in compliance with KGC licensing requirements
• To process deposits and withdrawals through your chosen payment methods
• To deliver our welcome bonus, including 365 Free Spins and Daily Cashback up to 20%
• To provide personalised promotional offers and loyalty rewards through our VIP programme
• To deliver customer support via 24/7 live chat and email at support@berriez.com
• To detect and prevent fraud, money laundering, and other illegal activities
• To comply with applicable laws, regulations, and licensing obligations
• To improve and develop our platform, games, and overall user experience

Legal Basis for Processing

At Berriez Casino, we process your personal data on the following legal grounds:

• Contractual necessity — processing is required to fulfil the terms of your account agreement with us
• Legal obligation — we must process certain data to comply with anti-money laundering and KYC laws
• Legitimate interests — we process data to protect our platform, prevent fraud, and improve our services
• Consent — where required, we will obtain your explicit consent before processing your data for marketing communications

Cookies and Tracking Technologies

Our Berriez platform uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Strictly necessary cookies — essential for the website to function, including the Berriez casino login process
• Performance cookies — help us understand how visitors use our site, including pages viewed and features accessed
• Functional cookies — remember your preferences such as language and currency settings
• Marketing cookies — used to deliver relevant promotions and track the effectiveness of our campaigns

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We at Berriez Casino do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

• Payment processors — to facilitate deposits and withdrawals through methods such as MiFinity, Skrill, Neteller, and MuchBetter
• Game providers — including Pragmatic Play, NetEnt, Evolution Gaming, Play'n GO, and others, to deliver gaming content
• Regulatory authorities — including the Kahnawake Gaming Commission, when required by law
• Identity verification services — to meet our Know Your Customer (KYC) obligations
• IT and security providers — who assist in operating and securing our platform

All third parties with whom we share data are contractually obligated to maintain appropriate security standards and to use your data only for the specified purpose.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable law and our regulatory obligations. In most cases, we are required to retain account and transaction records for a minimum of five years following account closure.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Berriez Casino:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct any inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your personal data
• Right to restrict processing — you may ask us to limit how we use your data in certain situations
• Right to data portability — you may request that we transfer your data in a machine-readable format
• Right to object — you may object to processing based on our legitimate interests

To exercise any of these rights, please contact us at support@berriez.com. We will respond to your request within the timeframe required by applicable law.

Security of Your Data

Our Berriez Casino platform employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption, secure data storage, and strict internal access controls. While we take every reasonable precaution, no online transmission is entirely risk-free, and we encourage you to keep your login credentials confidential.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the legal gambling age. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our platform following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at Berriez Casino, please do not hesitate to reach out to our support team:

• Email: support@berriez.com
• Live Chat: Available 24/7 directly on our website
• Operator: Ganadu Gaming Limited, PO Box 2283, Columbus Centre, Road Town, Tortola, British Virgin Islands

We are here to ensure your experience at Berriez Casino remains safe, transparent, and enjoyable at all times.