Play Responsibly at Berriez

At Berriez Casino, we believe that gaming should always be a source of enjoyment — never a cause of harm. We are fully committed to responsible gambling practices and take our duty of care to every player seriously. Our goal is to provide a safe, transparent, and controlled environment where you can enjoy over 5,000 games with confidence. We encourage all players to stay informed, set personal limits, and reach out whenever support is needed.

Our Commitment to Safe Gaming

Here at Berriez Casino, we have built our platform around the principle that player wellbeing comes before profit. We actively invest in responsible gaming tools, staff training, and partnerships with recognised support organisations. Whether you're accessing our mobile-optimised site on iOS or Android, or playing on desktop, our safeguarding features are always available. We want every session to be enjoyable, and we take immediate action when we identify signs of problematic behaviour.

Our Berriez team is trained to recognise warning signs of problem gambling. We work in close cooperation with the Kahnawake Gaming Commission (KGC), under licence number 01003, and we uphold all regulatory obligations related to player protection.

Recognising Problem Gambling

We understand that gambling problems can develop gradually and affect anyone. At Berriez, we encourage you to reflect on your gaming habits regularly. The following signs may indicate that gambling is becoming a problem:

You spend more money or time gambling than you intended
You chase losses to try to win back money you've lost
Gambling interferes with your work, relationships, or daily responsibilities
You feel anxious, irritable, or restless when not gambling
You hide your gambling activity from friends or family
You borrow money or sell possessions to fund your gambling
You feel unable to stop or reduce your gambling despite wanting to

If any of these signs resonate with you, we urge you to use our responsible gaming tools immediately or contact a support organisation. Our 24/7 live chat and email team at support@berriez.com are always available to assist you.

Responsible Gaming Tools We Provide

We offer a comprehensive range of tools designed to help you stay in control of your gambling activity. All of these features are accessible directly through your account settings on our platform.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit caps to help manage your spending. Once a limit is in place, it takes effect immediately. Any request to increase a limit is subject to a mandatory cooling-off period to ensure your decision is considered and not impulsive.

Session Time Limits

At Berriez Casino, we give you the ability to cap the amount of time you spend in a single gaming session. You will receive a notification when your limit is approaching, and we will end the session automatically once the limit is reached.

Reality Checks

Our Berriez Casino platform offers periodic reality check reminders that appear during your gaming session. These pop-ups display how long you have been playing and how much you have wagered, helping you stay aware and grounded.

Loss Limits

We allow you to set a maximum amount you're willing to lose within a given time period. Once this threshold is reached, we will prevent further gameplay until the limit period resets or is adjusted by you through the proper process.

Self-Exclusion

We offer both temporary cooling-off periods and long-term self-exclusion options. If you choose to self-exclude, we will close your account and block all marketing communications for the duration of the exclusion. We take self-exclusion requests seriously and process them without delay. To initiate self-exclusion, please contact us at support@berriez.com or use our 24/7 live chat.

Protecting Minors

We are absolutely committed to preventing underage gambling. Our Berriez platform is strictly for adults aged 18 and over. We perform age verification checks as part of our registration and KYC (Know Your Customer) process, and we will not allow access to anyone who cannot confirm their legal age.

We strongly encourage parents and guardians to use parental control tools to prevent minors from accessing online gambling sites. We recommend the following services:

GamBan — blocks access to all gambling websites across your devices
Net Nanny — parental control software with content filtering
Bark — monitors and filters internet activity for families
Qustodio — comprehensive parental monitoring and blocking tools

Responsible Bonus Use

We design our promotions — including our 365 Free Spins welcome bonus and Daily Cashback up to 20% — to enhance enjoyment, not to encourage excessive play. Our wagering requirements are kept transparent: 10x on Free Spin winnings and 35x on standard bonus funds. We remind all players that bonuses should never be viewed as a financial strategy or a way to recover losses. For full details on our current offers, visit our Berriez Casino bonus page. If you feel a bonus is influencing your gambling habits negatively, please contact us and we will remove any active bonus from your account.

Support Organisations and Resources

We want to ensure that every player has access to professional help when they need it. Below are trusted organisations that provide free, confidential support:

GamCare — www.gamcare.org.uk — support for UK players
Gamblers Anonymous — www.gamblersanonymous.org — peer support worldwide
BeGambleAware — www.begambleaware.org — resources and helpline
Peluuri — www.peluuri.fi — Finnish responsible gambling helpline
Gambling Therapy — www.gamblingtherapy.org — international online support

Contacting Our Responsible Gaming Team

Our dedicated team at Berriez is here to help. If you need to activate any responsible gaming tool, discuss concerns about your gaming behaviour, or request self-exclusion, we encourage you to reach out without hesitation. We respond promptly and handle all communications with full confidentiality.

Live Chat: Available 24/7 directly on our site
Email: support@berriez.com

We are proud of the safe and welcoming environment we've built at Berriez Casino. Gaming with us should always feel light, fun, and in your control — and we are here to make sure it stays that way. Getting started is simple through the quick Berriez Casino sign up process. Play smart, play safe, and know that our support is always just one message away.

Content updated: June 12, 2026